Connor Jim

Reviews of Connor Jim

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  Craig Smith Added April 02, 2020

  ★ ★ ★ ★ ★
  Great help and service here, much better than the other local pool shops in the area which have caused me no end of grief with balancing my pool. These guys really know their stuff
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  Brendan Madden Added March 31, 2020

  ★ ★ ★ ★ ★
  Got the job done and we're quick.
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  Royce khan Added March 19, 2020

  ★ ★ ☆ ☆ ☆
  I have been dealing with Poolwerx Keppera for almost two years. I should say the service/advise that I have received so far is reasonable.
  
  In Sep this year, upon my request online Tony visited my house for a robotic cleaner demo and also provided me a quote for the pool blanket and roller (quote included installation charge). I haven't proceeded with that quote as I wanted a better deal.
  
  They advertised the pool blanket and roller 'Black Friday' sale for which I requested for a quote. This quote was exactly same as the previous one even though they reduced the price in the blanket and roller. I went to the store to check about this and the person attended me (Steve) said they have increased the installation cost (apparently more than double!!) in two months it seems. The installation cost in first quote was $150.0 whereas the Black Friday offer was $375.0
  
  After talking to them for 15 mins Steve told me that they are busy with Xmas work but If I make the purchase now, as the very first purchase of the 'Black Friday Sale' they will prioritise and do the installation as soon as the order arrives. He also asked me to call them to confirm the installation immediately after the product delivery.
  
  The roller has arrived yesterday and I called Poolwrex immediately to arrange for installation. To my surprise Steve has taken a complete U-turn and told me that I neither booked for installation nor talked about it while purchasing and they can't do it until new year. Steve is very adamant and not even ready to talk!!
  
  Thanks guys, I'll not visit your shop again!!
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  Altered Stu Added March 08, 2020

  ★ ★ ★ ★ ★
  Good advice. Knowledgeable staff. Always friendly. No charge for a pool water test. Plus the girl who works there is very cute. I'd like to test her waters, if you know what I mean. :)
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  Sam Tonumaivao Added March 08, 2020

  ★ ★ ★ ★ ★
  Big Thank You to Stephan and team. We appreciate you all going truly above and beyond. Saving us money and getting us back on track. Thank You

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